Every person has a maximum capacity and every leader has limits. I'm leaning in right now and re-learning mine. Recently in my leadership reading I ran across this statement.
"I am now a hundred and twenty years old and I am no longer able to lead you. The Lord has said to me; 'You shall not cross the Jordan." Deut:29:2
As a leader I will face real limits....age, energy, wisdom, knowledge...I can compensate for some, push the envelope on others but every leader has limits.
The ultimate limit we'll face is when God steps in and says..."This is not your river to cross."
Until then I'll be leading to my limits.
I turned 39 today, this is the last birthday some people count...or so I'm told. I'm wondering.....
I have carried a cell phone since 1997..all those years I've been a Sprint customer. Many of those years I've been pleased, great phones, good connections, decent service.
I've visited the local Sprint Store on several occasions, I've had better experiences waiting in line at the DMV and getting a root canal. The latest misadventure happened when I took our non-functioning phone in for repair...good thing I purchased the insurance, did so after this event.
The Customer Service Rep said to come back in 2 hours and pick it up. Barb stopped back in to retrieve the phone. She was told by the CSR; "It still doesn't work, we're going to have to order you a new one." She asked if they knew what was wrong with the phone he said; "I don't know, I just do what they tell me. It takes 2-3 business days, call before you come." And with that she was out the door.
So I check back in today via phone...one problem...you can't reach the store directly...you get routed to the call center. After being on hold all the way through dinner tonight I spoke with Tyrone....this guy gets it, he was awesome. Here's the bad news....the local store did nothing..no notes on our account about our non-functioning phone...no order for a new working phone...nothing at all.
Tyrone tries to get the local store on the line for around 30 more minutes...they're not answering. How can a company in the communications business be so bad at communicating? Sheesh....
I ask Tyrone what my options are....telling him that I'd rather lick the oil off of the floor of a mechanic's garage than go back to the local store where I'm treated like an exterminator at a bug convention...after checking with his supervisor who inaccurately said that I have a credit of $150.00 allowing me to get another phone at any Sprint Store, the best option is for me to receive a phone in the mail....taking another 3-5 days.
Tyrone you got it right...maybe you should be the manager the local store..
Sprint if you're concerned about customer service then do something about this local store...it inhales major air! Want to win back a customer and smooth over some really bad experiences...then send me one of these....STAT.
Long an advocate, never a participant-until recently. Counseling. Most of my adult professional life has involved helping other people discover, uncover and work through spiritual and personal issues that have become "issues" for them and those they love.
I've admired their courage and been humbled by the fact that many have granted me an inside look into their thoughts, fears, hurts, hangups, pain, troubles and sins. The first step and often the most difficult one is simply going to Counseling.
This from Reggie McNeal, in his book-Practicing Greatness.
"We learn our first lessons in life in our family of origin, then we spend the rest of our lives either building on these lessons or trying to overcome them...a learning leader never stops gaining and integrating insights from the past throughout life. It's never too late to begin this journey for personal development and growth. The problem is that some spiritual leaders never book this trip."
I'm taking the trip-I'll be better for it.
I've been blazing through a new book recently, it's a page turner and a fun read and I've had more than a few laugh out loud moments while reading it. I've also been keeping an eye on my old denomination's convention-it's provided its share of laughable moments as well. The result for me has been a convergence of inspiration and consternation.
Leadership has always been important to me....not just any leadership but great leadership. Leadership in the Church is incredibly important-the stakes are much higher than market share, profit margins and returns paid in the form of monetary dividends. Eternal destinies hang in the balance.
Here's the problem-in a lot of churches(thankfully not mine) the way decisions are made couldn't make less sense than wearing a raw meat swimsuit into shark infested waters. The decision making style of my former denomination is one of these-and that style is majority vote.
It works like this....an issue or matter is presented, discussed and then comments or questions are fielded for a time. Most anyone can speak publicly-though not all should (sorta like this guy). Then a vote is taken...majority rules, much like a democracy. Leonard Sweet said this; "Any time you see a majority vote in the Bible-it always turned out bad."
Mark Driscoll comments; "As I studied the Bible, I found more warrant for a church led by unicorns than by majority vote."
Sadly, this is how my old denomination makes decisions and even resolutions. Before you and I think they're all headed over the bridge with their unicorn chasing friends we'd do well to read some comments from a few in their ranks.
Wade-gives a lengthy account here.
I'm not making a statement regarding their resolution per se-though I may at a later time....I'm just amazed by the continual problematic approach to decision making utilizing
group think majority rule that usually ends up being more about emotion than being biblical.
Round two of 2IB. I discovered the real reason I was deployed as a group leader for a Kinder thru 2nd grade group. Two 2nd Grade Guys... On Monday night I was informed they'd be there tonight and that they might be a handful. All day I'd been preparing myself by reviewing Home Alone 1&2-I didn't want to be caught flat footed like those cheesy crooks and hotel employees.
I met them as they were stuffing hot dogs in their mouths...standard little guy meal time etiquette. Wanting to establish myself as the Alpha-Male early on we talked sports, favorite foods, girls and then I showed them my guns...they proceeded to hang from my arms like a couple of squirrel monkeys for the rest of the night.
We moshed and did the cabbage patch during the music and I was in....I mean what's better than a 6'3" dude getting down?
Little Guys need Big Guys. Most times boys and men for that matter are misunderstood and what people misunderstand they try to manage. Little guys can't be managed..neither can men for that matter. The male species requires lots of space, lots of patience and plenty of opportunities to jump, make noise and do guy stuff. If you disagree then please read this book!
We navigated an entire night without incident...the night was interspersed with moments of craziness...quietness...questions.....and frequent requests for a drink of water. The worst part of the evening?
One of the little guys broke wind....it smelled like 10.000 dead pirates...because I'm a guy I was able to survive.
Back when the earth's crust was hardening....I attended something called VBS at Calvary Missionary Baptist Church. Those three letters stand for Vacation....Bible....School...just wanted to help my seeker and un-churched blog reading contingent. As an elementary kid I didn't like these three words...
I didn't have a stellar VBS career...kicked out one year....hurt playing London Bridge another ....hated those coconut cookies and wanted more than a shot-glass of kool-aid...most vivid memory was creating a chicken by gluing beans to board during crafts.
This week I'm back at VBS, only we don't call it that at my church. It's week@the Creek...our theme is 2IB(To Infinity and Beyond). I'm a crew leader for a K-2 grade group. I think our week will be much cooler than the ones I remember....we've got a rocking band..a space ship..a jump house...we're making cool crafts and tonight our snack---Galactic Worm Gue.
Hopefully I won't get kicked out this year....
I'm no Paul....I can't even imagine what it was like being him....I've been in a few ministry scrapes over the years but nothing comes close to the trouble and trials he endured. At the end of this day I'm finding it difficult to unwind...
Conversations from the day, with people I know, love and serve with have weighed heavy on my heart. I hurt for them, I'm praying for them...I'm pulling for them....I'm available to them. It seems that Paul might be saying between receiving a punch in the face or news that a brother or sister is hurting, fallen to sin or needs encouragement a Punch in the face is something you can just get over...the other not so fast.
And that's not the half of it, when you throw in the daily pressures and anxieties of all the churches. When someone gets to the end of his rope, I feel the desperation in my bones. When someone is duped into sin, an angry fire burns in my gut. The Message 2 Cor 11:28-29
Now that that's out...I think I can sleep.